About Medic Health

Medic Health is an international consultancy supporting communities and organizations to assess, design, procure, and improve prehospital emergency care systems. Our approach is patient and community centered, evidence-based, and data driven. Our aim is to enable the highest quality ambulance service, operated at a reasonable cost and capable of evolving as government and healthcare environments transform. Medic Health was formed at the urging of communities and clients searching for a firm with modern ambulance service and healthcare experience. A firm able to apply best practices and research-based structures and processes to ambulance service with an objective and sustainable methodology. They desired a personal consultant engagement that built local capability and capacity with customized service. We are aiming to deliver.



Medic Health blends local stakeholder knowledge, subject matter expertise and research to collaboratively develop clearly defined outcomes and executable action plans to achieve your results. We identify your aims, listen to where you have come from, and co-create where you want to go. Qualitative and quantitative methods enable understanding the structures, processes, and outcomes of your current system and published research and best practices inform your opportunities for improvement. We co-create an action plan and support you to execute it with the intent to build local knowledge and capability. Medic Health incorporates the Institute of Medicine’s six aims for improving healthcare quality: Safety, Effectiveness, Patient-Centeredness, Timeliness, Efficiency, and Equity. Our framework for viewing ambulance systems is rooted in the Malcolm Baldrige Criteria for Performance Excellence, and our focus is to design systems that pursue the three dimensions of The Institute for Healthcare Improvement Triple Aim: improving patient experience of care, improving the health of populations, and reducing the per capita cost of prehospital emergency care.

Our Services


We support communities to design and execute competitive ambulance request for proposal (RFP) processes.

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We review and audit system and organizational structures, processes, and outcomes.

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We apply the science of improvement to enhance performance and create reliability.

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We design, conduct, and author research for peer-reviewed journal publication.

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We develop, produce, and present engaging learning and development programs.

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We enable transforming challenges and ideas into sustainable innovations.

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NASEMSO, NHTSA Announce New Initiative on EMS Performance Measures

In today’s press release, a new initiative was announced to develop national EMS performance measures in the U.S. for ambulance service. Medic Health is pleased to share that Dr. David M. Williams will be the chair of the the project’s measurement design group (MDG). The MDG is......